Frequently Asked Questions
What is Alphine AI’s core focus?
Building ethical, dependable AI platforms for communication, participation, engagement, and knowledge.
Are your products available today?
We’re actively developing pilots; public releases will roll out progressively.
Do you support multiple languages?
Yes. Multilingual understanding is a core design goal across products.
How do you handle privacy?
Least privilege, encryption in transit/at rest, minimized retention, and transparent logs.
Do you lock customers into your stack?
No. We prioritize interoperability and clear data portability.
What industries do you serve?
Our platforms are horizontal and adapt to many sectors where clarity and responsiveness matter.
Do you provide APIs?
Yes. Integration is a priority; product docs will include API references.
Can we host on our cloud?
Roadmap includes flexible deployment patterns; details to be announced.
How do you measure accuracy?
Through benchmarking, pilot evaluations, and published constraints.
What makes you different?
Security-by-default, explainability, and measurable outcomes—not hype.
Do you provide demos?
We’ll publish demos and schedules as each product matures.
How do you price?
Outcome-oriented pricing with transparent, predictable tiers.
Do you offer support SLAs?
Yes, SLAs and escalation paths will accompany enterprise plans.
How do you prevent bias?
Data governance, periodic audits, and human-in-the-loop where necessary.
Is there a roadmap?
Yes. We share timelines with partners and update public notes as features ship.
Do you handle compliance?
We design for regulatory alignment and provide audit artifacts where applicable.
What about uptime and reliability?
We aim for high availability with observability and graceful degradation.
Can we request features?
Absolutely. We prioritize requests that drive measurable value.
How do pilots work?
Scoping, success metrics, limited rollout, measurement, and iteration.
What data do you store?
Only what’s necessary; retention is configurable and minimized.
Can we export our data?
Yes. We support exports and interoperable formats.
Do you share datasets?
We respect data ownership and confidentiality; any sharing requires explicit consent.
How do you handle security incidents?
With clear playbooks, rapid response, and transparent communication.
Are you hiring?
Yes—see Careers for open roles and apply directly.
How do we contact you?
Use the Contact page form; we’ll respond promptly.